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🔥 HEATING GUIDE 2026

How to Relight a Boiler Pilot Light: Step-by-Step Safety Guide

Pilot light gone out? Before you call anyone, read this. We cover exactly what to do for older manual boilers - and why the process is completely different on a modern combi or system boiler.

Updated May 2026 5 minute read Fix & Repair Engineers
15+
Years old: boilers likely to have a manual pilot light
#1
Cause of a pilot that won't stay lit: failed thermocouple
60s
Hold the control knob for 30-60 seconds after lighting to warm the thermocouple
0800111999
National Gas Emergency line if you smell gas at any point

A pilot light is a small, permanently burning flame inside an older gas boiler. Its sole purpose is to ignite the main burner when heating or hot water is demanded. If it goes out, the boiler will not fire - leaving you without heating or hot water until it is relit.

The relighting procedure is straightforward on older manual boilers and is within the scope of any responsible homeowner. However, the process is entirely different for modern boilers installed in the last 15 or so years. Confusing the two wastes time at best - and can cause damage at worst. This guide explains both, step by step.

Before you start: If you can smell gas - a sulphur or rotten-egg odour - do not attempt to light anything. Turn off the gas supply at the meter, open windows, and call the National Gas Emergency Service on 0800 111 999. This line is free and open 24 hours a day.
1

What is a Boiler Pilot Light?

A pilot light is a continuously burning gas flame, typically around 2-3cm in size, housed inside the boiler's combustion chamber. It acts as a permanent ignition source. When the boiler calls for heat - triggered by a thermostat or hot water demand - gas flows to the main burner, which the pilot light ignites instantly.

Most boilers with a pilot light were manufactured before approximately 2000-2005. They are less energy efficient than modern systems because the pilot burns gas continuously, even when no heating is required. This is one reason why manufacturers moved to electronic ignition systems on modern boilers.

The thermocouple explained: Adjacent to the pilot flame sits a component called a thermocouple. This is a small copper probe that generates a tiny electrical current when heated by the pilot flame. That current is what holds the boiler's safety gas valve open. If the pilot goes out and the thermocouple cools, the valve closes automatically - cutting the gas supply as a safety measure. Understanding this is the key to the correct relighting procedure.
2

Older Boilers vs Modern Boilers: Know the Difference

Before doing anything, confirm what type of boiler you have. The difference dictates the entire approach.

OLDER BOILER

Manual Pilot Light

Typically 15 or more years old. Has a small inspection window through which you can see a permanent small blue flame. Examples include older Potterton Kingfisher, Glow-worm, and back boiler units behind a gas fire.

Fix: Follow the step-by-step relight procedure below.

MODERN BOILER

Electronic Ignition (No Pilot)

Most boilers installed in the last 15 years - Worcester Bosch, Vaillant, Baxi, Ideal, and others - use an electronic spark igniter. There is no permanent pilot flame. When they fault, they display an error code and require a reset, not a relight.

Fix: See Section 4 - Modern Boiler Reset.

FeatureOlder Boiler (Pilot Light)Modern Boiler (Electronic)
IgnitionMANUAL Permanent pilot flameAUTOMATIC Electronic spark on demand
When it failsPilot flame visible through window is absentError or fault code displayed on control panel
User remedyRelight using control knob and igniterPress reset button - do not manually light
Key safety componentThermocoupleFlame sensor / ionisation probe
When to call an engineerPilot won't stay lit after correct procedureFault code won't clear after 2-3 resets
3

How to Relight an Older Manual Pilot Light

If you have confirmed you have an older boiler with a manual pilot, follow these steps carefully. Always refer to the specific manufacturer's instructions where available, as control layouts vary between models.

1

Locate the Gas Control Knob

Find the main control dial on the front or underside of the boiler casing. It will be marked with positions for "Off", "Pilot" (sometimes shown as a spark or star symbol), and "On". Take a moment to identify each position before proceeding.

2

Turn to 'Off' and Wait

Turn the dial fully to the "Off" position. Wait a minimum of five minutes - ten is preferable. This is a non-negotiable safety step that allows any residual unburnt gas inside the combustion chamber to fully disperse before a flame is introduced. Do not skip or shorten this step.

3

Turn to 'Pilot' and Press In

Turn the dial to the "Pilot" position. Press the control knob or button firmly inward and hold it there. Pressing in manually opens the gas valve to allow a small flow of gas to reach the pilot jet. You must maintain this inward pressure continuously throughout steps 4 and 5.

4

Ignite the Pilot Flame

Whilst continuing to hold the knob depressed, ignite the pilot using one of two methods depending on your boiler model:

  • Piezo igniter button: Press the separate ignition button (usually red or black, marked with a spark symbol) repeatedly until the pilot lights.
  • Long-reach lighter or match: If no separate igniter button is present, carefully introduce a lit long-reach lighter to the pilot jet opening.
5

Hold for 30-60 Seconds, Then Release

Once the pilot flame ignites, do not release the control knob. Continue holding it pressed in for 30 to 60 seconds. This is the time required for the thermocouple to heat up and generate enough electrical current to hold the gas valve open independently.

Slowly release the knob. If the flame remains alight, turn the dial from "Pilot" to "On". The boiler should now operate normally.

If the flame drops out immediately on release: The thermocouple has not heated sufficiently. Wait for the chamber to cool and repeat from Step 2, holding the knob for longer this time. If it continues to fail after two or three correct attempts, the thermocouple is likely faulty and requires replacement by a Gas Safe registered engineer.
4

Resetting a Modern Boiler (No Pilot Light)

If your boiler is a modern combi or system boiler - such as a Worcester Bosch Greenstar, Vaillant ecoTEC, Baxi 600, or Ideal Logic - it does not have a pilot light. These boilers use an electronic spark to ignite the main burner on demand. When they develop a fault, they lock out and display a fault code on the control panel.

Common Fault Codes by Brand

  • Worcester Bosch: E133, EA, 227
  • Vaillant: F.22, F.28, F.29, F.75
  • Baxi: E1, E119, E168
  • Ideal: F1, F2, F4
  • Potterton: E1, E2 (modern range)

How to Reset

  • Note the fault code displayed
  • Locate the reset button - usually clearly labelled
  • Press or hold the reset button as directed (typically 3 seconds)
  • Listen for the fan and then an ignition click
  • If it fails after 2-3 attempts, stop and call an engineer
Do not repeatedly reset: If a modern boiler fails to restart after two or three reset attempts, stop. Repeated resets without resolving the underlying fault accelerate wear on ignition electrodes and the pump. An engineer needs to read the fault code and carry out a proper diagnosis.
5

Troubleshooting: Why Won't the Pilot Stay Lit?

If you followed the procedure correctly but the flame drops out the moment you release the control knob, one of these faults is almost certainly responsible.

Faulty or Worn Thermocouple

The number one cause of a pilot that will not stay lit. The thermocouple is a wear component that degrades over time and with repeated heating and cooling cycles. When it fails, it cannot generate sufficient electrical current to hold the safety gas valve open, so the valve closes and the flame extinguishes. Thermocouple replacement is a routine, cost-effective repair carried out by a Gas Safe registered engineer.

Blocked or Dirty Pilot Jet

Carbon deposits and airborne debris can partially block the small orifice that feeds gas to the pilot. The resulting weak or intermittent flame may not make reliable contact with the thermocouple tip, meaning it never heats adequately. An engineer can clean or replace the pilot assembly during a service visit.

Draughts and Air Infiltration

Older floor-standing boilers and some wall-hung models can develop gaps in the casing over time. Draughts entering the combustion chamber can extinguish the pilot, particularly during windy weather or in exposed locations. Casing inspection and draught sealing are required.

Also check: Before assuming a component fault, verify that other gas appliances in the property are working. If your hob or gas fire is also not lighting, you may have an interrupted gas supply. Contact your gas supplier to check for any supply issues in your area.

Yellow or Orange Pilot Flame

Do not use the boiler. A healthy pilot flame burns with a steady, crisp blue colour. A yellow or orange flame indicates incomplete combustion, which can produce carbon monoxide - an odourless gas that can be fatal. If you observe a discoloured pilot flame, turn the boiler off and call a Gas Safe registered engineer immediately. Ensure carbon monoxide detectors are fitted in your property.
6

Do's & Don'ts

Do

  • Check for the smell of gas before any action
  • Turn off and wait at least 5 minutes before attempting to light
  • Hold the control knob in for the full 30-60 seconds
  • Check the pilot flame colour is blue before using the boiler
  • Refer to your boiler's instruction manual for model-specific steps
  • Call a Gas Safe engineer if the pilot will not stay lit after 2-3 attempts
  • Ensure carbon monoxide detectors are fitted and working

Don't

  • Attempt to relight if you can smell gas
  • Rush or skip the waiting period after turning off
  • Release the control knob too early before the thermocouple heats up
  • Try to manually light the pilot on a modern electronic ignition boiler
  • Repeatedly reset a modern boiler that won't restart
  • Use the boiler if the pilot flame is yellow or orange
  • Attempt gas valve or thermocouple replacement yourself
7

Quick Reference Checklist

Before You Start

  • Confirmed there is no smell of gas in the property
  • Identified boiler type - older manual pilot or modern electronic ignition
  • Located the control dial and identified Off / Pilot / On positions
  • Turned dial to Off and waited at least 5 minutes
  • Have a long-reach lighter or know where the piezo igniter button is

After Relighting

  • Pilot flame is steady and burns blue - not yellow or orange
  • Control dial turned from Pilot to On
  • Boiler fires normally when thermostat demands heat
  • Carbon monoxide detector is installed and functioning
  • If pilot keeps going out - contacted a Gas Safe registered engineer
FAQ

Frequently Asked Questions

In most cases, yes. Relighting the pilot on an older manual boiler is a straightforward procedure when carried out carefully and in accordance with the manufacturer's instructions. However, if you smell gas at any point before or after the attempt, stop immediately, turn off the gas supply at the meter, ventilate the property, and contact the National Gas Emergency Service on 0800 111 999.
The most common cause is a faulty or dirty thermocouple - the small copper probe that generates an electrical signal to keep the gas valve open when the pilot is lit. Other causes include a blocked pilot jet that restricts gas flow, draughts entering through damaged boiler casing, or a failing gas valve. A Gas Safe registered engineer can diagnose and resolve any of these faults.
Once the pilot flame appears, continue holding the control knob pressed in for 30 to 60 seconds. This gives the thermocouple time to reach operating temperature and generate sufficient electrical current to hold the gas valve open on its own. Releasing the knob too early is the most common reason the flame drops out immediately.
Modern combi and system boilers installed in the last 15 or so years use electronic spark ignition - there is no permanent pilot flame to relight. When they develop a fault, they lock out and display an error code on the control panel. Note the code and press the reset button. If the boiler fails to restart after two or three attempts, call a Gas Safe registered engineer who can read the fault code and carry out a proper diagnosis.
A correctly burning pilot flame should be a steady, crisp blue with a small inner cone. A yellow or orange flame, or one that flickers excessively, indicates incomplete combustion. This condition can produce carbon monoxide - an odourless, colourless gas that can be fatal. If you see a yellow or orange pilot flame, do not use the boiler and call a Gas Safe registered engineer immediately.
You should contact a Gas Safe registered engineer if: you smell gas at any point; the pilot flame is yellow or orange; the pilot repeatedly fails after two or three correct relight attempts; your modern boiler displays a fault code it cannot clear through a standard reset; or you are at all uncertain about any part of the process. All gas component work - thermocouple replacement, pilot assembly cleaning, gas valve repair - must be carried out by a Gas Safe registered engineer.
Key takeaway: Identify your boiler type first - everything follows from there. Older manual boilers need a careful relight using the control knob and thermocouple warm-up procedure. Modern electronic ignition boilers need a reset, not a relight. If either approach fails after two or three attempts, the fault requires a Gas Safe registered engineer.

Pilot Light Still Giving You Problems?

If the pilot won't stay lit, it's most likely a worn thermocouple or blocked pilot jet - both are straightforward repairs for a Gas Safe registered engineer. We cover London and the Home Counties.

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