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Fix & Repair Engineers

IMPERIAL Catering Equipment Repairs

If you need fast, dependable IMPERIAL catering equipment repairs in London or the Home Counties, Fix & Repair Engineers are ready to help. We provide responsive callouts, expert diagnostics, safe repairs, servicing, and Planned Preventative Maintenance (PPM) for Imperial commercial cooking equipment helping restaurants, pubs, hotels, schools, care homes, dark kitchens, and production sites minimise downtime.

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(Emergency bookings may be available evenings & weekends, subject to engineer availability.)

Fast Response
Expert Diagnostics
12 Counties Covered

Service Areas

Our IMPERIAL repair engineers provide fast, reliable service across London and the Home Counties. Wherever you're based, expert help is just a phone call away.

London Essex Kent Suffolk Hertfordshire Berkshire Oxfordshire Hampshire Buckinghamshire Cambridgeshire Surrey Sussex

Built for heavy-duty cooking, but reliability depends on servicing

Imperial Commercial Cooking has a long heritage in professional kitchens, with product lines designed for high-output service and durable daily use. Their portfolio spans both gas and electric equipment, with multiple series and a large library of manuals and spec sheets to support maintenance and servicing.

Like any busy-kitchen equipment, faults still happen often caused by heavy usage, grease build-up, poor ventilation, hard-water scale, worn components, or inconsistent cleaning and servicing. Our engineers restore safe performance quickly and help reduce repeat failures.

Not just Imperial range repairs – full cooking line support

We're regularly called out for IMPERIAL catering equipment repairs across a wide range of cooking appliances, including:

Commercial ranges / oven ranges (gas & electric)
Convection ovens and standard ovens
Griddles / planchas
Broilers / charbroilers
Fryers (gas & electric)
Hot plates
Cheese melters & salamanders
Pasta cookers & rinse stations
Stock pots and specialist cooking equipment (model dependent)

If you're unsure which model you have, send us a photo of the rating plate (model/serial) and a short description of the issue.

Why choose Fix & Repair Engineers for Imperial repairs & servicing?

When a cooking line goes down mid-service, you don't want guesswork – you want a structured diagnosis and a lasting fix.

With Fix & Repair Engineers, you get:

Accurate Fault-Finding

Accurate fault-finding (root cause, not just the symptom)

Safe Repairs

Safe repairs on commercial gas and electrical equipment (by appropriately qualified engineers)

Transparent Recommendations

Transparent recommendations when parts are required (including realistic lead times)

Operational Testing

Operational testing after repair (heat-up, temperature stability, ignition reliability, control response)

Servicing & PPM Options

Servicing and PPM options to cut breakdown risk and protect uptime

Regional Coverage

Regional coverage across London and the Home Counties for single sites and multi-site operators

First-visit fix focus: how to speed up your repair

A fast repair starts with the right information. When you book, please share:

1

Model and Serial Number

Model and serial number (photo of the rating plate is ideal)

2

Power Type

Power type (gas or electric)

3

Fault Symptoms

The fault symptoms (e.g., won't ignite, not heating, tripping, uneven cooking, cutting out)

4

Fault Behaviour

Whether it's constant or intermittent

5

Recent Changes

Any recent changes (deep cleaning, relocation, ventilation changes, supply issues)

This helps us arrive prepared and improves the likelihood of resolving the issue on the first visit.

Common Imperial faults we fix

We frequently diagnose and repair issues such as:

  • Ignition / pilot faults (won't light, keeps going out, delayed ignition)
  • Not heating / slow heat-up (elements, thermostats, gas valves, safety devices)
  • Uneven cooking / temperature swings (controls, sensors, airflow issues, calibration)
  • Cutting out mid-service (overheat trips, electrical faults, failing components)
  • Poor combustion / excessive soot or fumes (burner/air mix issues, ventilation factors)
  • Worn or damaged components (knobs, switches, door seals, hinges, fans, contactors)

If you suspect a gas safety issue, stop using the appliance and book a qualified engineer.

Imperial maintenance & Planned Preventative Maintenance (PPM)

Repairs are reactive. Maintenance is preventative and for most commercial kitchens, it's the smartest way to reduce downtime and extend equipment lifespan.

Servicing and PPM can help you:

1

Reduce Emergency Breakdowns

Reduce emergency breakdowns and disruption

2

Improve Cooking Consistency

Improve cooking consistency and recovery times

3

Catch Wear Early

Catch wear early (before it becomes a service-stopping fault)

4

Support Safer Operation

Support safer operation and stronger compliance routines

5

Protect Warranties

Protect warranties where maintenance requirements apply (always follow the manufacturer's guidance)

FAQs: IMPERIAL Catering Equipment Repairs

Yes. We cover London, Essex, Kent, Suffolk, Hertfordshire, Berkshire, Oxfordshire, Hampshire, Buckinghamshire, Cambridgeshire, Surrey and Sussex.

We work on a wide range of Imperial commercial cooking equipment including ranges, ovens, fryers, griddles/plancha, broilers/charbroilers, hot plates, salamanders/cheese melters, pasta cookers and rinse stations (model dependent).

Please share the model/serial number, whether it's gas or electric, and the symptoms (e.g., won't ignite, not heating, tripping, uneven cooking). A photo of the rating plate helps us prepare and improves first-visit fix chances.

In many cases, yes. Parts availability can vary by model and age, but with accurate model details we can advise quickly on repair options and realistic timescales.

It depends on usage. High-output kitchens often benefit from 3–6 monthly checks, while many sites schedule servicing every 6–12 months. A PPM plan is ideal if you want fewer breakdowns and more predictable costs: https://fixandrepairengineers.co.uk/planned-preventative-maintenance/

Common causes include overheat protection triggering, failing components, airflow/ventilation issues, control faults, or electrical supply problems. We'll diagnose the root cause and recommend the most reliable fix.

Book IMPERIAL Catering Equipment Repairs Today

If your Imperial equipment is slowing service, producing inconsistent results, or has broken down completely, contact Fix & Repair Engineers for fast, professional IMPERIAL catering equipment repairs across London and the Home Counties.

Book Online 020 4616 5598 | 01206 481 986