Fix & Repair Engineers
Who We Are
A family business built on honest work, qualified engineers, transparent pricing, and a genuine commitment to getting it right - every time.
A Family Business Built on Getting It Right
Fix & Repair Engineers is a family-run business, and that means something. It means the people making decisions about how your job is handled are the same people who care about our name and our reputation. There is no corporate call centre, no quota-driven sales team, and no pressure to upsell work you don't need.
We built this business on a straightforward idea: bring the right engineers to every job, diagnose correctly, charge fairly, and do the work to a standard we'd be happy with in our own home or business. That approach is what earns repeat customers, referrals, and five-star reviews - and it's what drives every decision we make.
Today we serve homeowners, landlords, facilities managers, hospitality operators, and businesses across London, Essex, Kent, Suffolk, Hertfordshire, Berkshire, Oxfordshire, Hampshire, Buckinghamshire, Cambridgeshire, Surrey, and Sussex - with a core focus on heating systems and commercial catering equipment, supported by water / gas leak detection and plumbing services.
Our engineers are experienced, qualified, and carefully selected. Gas Safe registration is a legal requirement for gas work, not a marketing claim - every engineer who works on gas in your property holds a current Gas Safe registration which you can verify independently at GasSafeRegister.co.uk.
Beyond qualifications, we look for engineers who communicate clearly, respect the property they're working in, and take pride in a job properly done. Technical competence matters enormously - but so does the experience of having an engineer in your home or business.
We are proud to serve clients who come back to us repeatedly, and who recommend us to colleagues, neighbours, and friends. That trust is something we work to earn on every single visit.
What Makes Us Different
Family ownership means accountability. The people who run this business are personally invested in the quality of every job we do.
No hidden charges. Our diagnostic fee and package pricing are published clearly on our rates page - you know the cost before work begins.
Honest recommendations. If repair isn't the right answer, we'll tell you - with clear reasoning, not a hard sell.
Service reports provided. Every visit is documented - important for compliance, warranties, and property records.
Heating and catering specialists. Boiler repair, servicing, gas safety, and commercial kitchen equipment - coordinated from one trusted source, with water leak detection support alongside.
The Values We Work By
These aren't aspirational statements on a wall. They are the practical standards we hold ourselves and our engineers to on every visit, every day.
Correct Diagnosis First
We identify the actual fault before we recommend any repair. Resetting a lockout and hoping for the best is not a diagnosis - it's a delay.
Transparent Pricing
Our diagnostic fees and service packages are published clearly. No vague estimates, no surprise invoices - you understand what you're paying before work starts.
Safety & Compliance
Every gas engineer is Gas Safe registered. Every job involving safety-critical systems is approached with the seriousness that the regulations - and your family or business - require.
Clear Communication
You'll know what we found, what we recommend, and why - in plain language. No technical jargon designed to confuse, no decisions made without your understanding.
Documented Service
Every visit results in a written report. For landlords, facilities managers, and businesses, this documentation supports warranty compliance, legal records, and insurance requirements.
First-Visit Fix Mindset
We ask for equipment details and fault symptoms before every visit so engineers arrive prepared. This improves first-time fix rates and reduces disruption for you.
Qualifications, Registration & Compliance
The certifications and registrations that underpin every job we carry out - not optional, not aspirational, simply the standard we maintain.
Gas Safe Registered
All gas work is carried out by Gas Safe registered engineers. A legal requirement under the Gas Safety (Installation and Use) Regulations 1998 - verifiable at GasSafeRegister.co.uk.
Service Reports Issued
Every visit produces a written service report - essential for warranty records, landlord compliance, insurance, and facilities management documentation.
Transparent Pricing
Diagnostic fees and service packages are published on our rates page. You are told the cost before work begins - no hidden charges, no inflated invoices after the fact.
Fully Insured
Fix & Repair Engineers operates with full public liability insurance. Every job is covered, giving you and your property the protection you should always expect from a professional contractor.
What Our Customers Say
Genuine feedback from homeowners, landlords, and business owners across London, Essex, Kent, and beyond.
Our Commitment to Every Customer
This is what you can reasonably expect from Fix & Repair Engineers - not a marketing promise, but the practical standard we hold ourselves to.
Qualified Engineers Only
Every engineer we send holds the qualifications the job requires. For gas work, that means a current, verifiable Gas Safe registration - no exceptions.
No Surprise Charges
Our diagnostic fee structure is published openly. Any additional costs for parts or follow-on work are discussed and agreed with you before any further work proceeds.
Work Tested Before We Leave
We don't mark a job complete until we've confirmed it's functioning correctly. You won't be left with an unresolved fault or an untested repair.
Honest Advice, Always
If the most sensible recommendation is not to proceed with a repair, we'll tell you that clearly - with reasons. We would rather lose a repair job than recommend one that isn't in your interest.
What We Do
Fix & Repair Engineers specialises in heating systems and commercial catering equipment - the two areas where a breakdown causes the most disruption, whether at home, in a rental property, or in a busy commercial kitchen. We also provide water leak detection and plumbing support where needed.
Boiler Repair & Servicing
Emergency boiler repair, annual servicing, and gas safety work for domestic and commercial properties. Gas Safe registered engineers covering all major brands - Worcester Bosch, Vaillant, Baxi, Ideal, and more. Central heating power flushing and boiler installations also available.
Commercial Catering Equipment
Repair and planned maintenance for commercial ovens, fryers, grills, griddles, dishwashers, glasswashers, refrigeration, coffee machines, and a wide range of kitchen equipment. Covering all major brands across restaurants, hotels, schools, care homes, and dark kitchens.
Gas Safety & Compliance
Domestic and commercial gas safety certificates (CP12), gas leak detection, commercial gas engineer services, gas interlock systems, and gas tightness testing. All work carried out by Gas Safe registered engineers with full documentation issued.
Commercial Heating
Commercial boiler repair, servicing and installation. Forced draught air heaters, commercial gas heater repair and service. Underfloor heating installation and fault repair. Air source and swimming pool heat pumps. Planned preventative maintenance contracts for multi-site operators.
Planned Preventative Maintenance
PPM contracts for commercial and multi-property clients covering both heating systems and catering equipment. Structured visit schedules reduce breakdown risk, extend equipment life, and reduce the long-term cost of reactive callouts.
Leak Detection & Plumbing
Water leak detection and repair, central heating leak detection, underfloor heating leak detection, and gas leak detection using specialist non-invasive equipment. Emergency plumbing support also available alongside our core heating and catering services.
Where We Work
Gas Safe registered engineers serving London and 11 counties across the South East - from Essex and Kent to Berkshire and Cambridgeshire. One company, one call, wherever you are in our service area.
Not sure if we cover your postcode? Contact us and we will confirm.
About Us - Frequently Asked Questions
Common questions about Fix & Repair Engineers, how we work, and what to expect when you book with us.
Ready to Book or Have a Question?
Whether you need an urgent repair, an annual service, or a longer-term maintenance contract, Fix & Repair Engineers are here to help - honestly, professionally, and without the runaround.